Redemptions run on a set schedule. Rewards aren't sent the moment you tap redeem. Every request joins a queue in the order it came in.
Can I get my reward faster?
Right now, every redemption follows the same 14-day schedule.
How do I see when it will arrive?
Tap your points tile, then tap the redemption on your transaction page to see your estimated arrival date. It's also in your redemption confirmation email.
It's been more than 14 days
Check your email first. We may have asked you to verify your identity, and your deposit will wait until you do. You can find more in When will my rewards deposit?
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